Comments on: AT&T DSL Customer Service http://n79.org/2008/03/23/att-dsl-customer-service/ Wed, 04 Jan 2012 04:56:58 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Anonymous http://n79.org/2008/03/23/att-dsl-customer-service/comment-page-1/#comment-103523 Anonymous Sun, 19 Sep 2010 08:58:18 +0000 http://n79.org/2008/03/23/att-dsl-customer-service/#comment-103523 19th Sep 2010 Sub: COSTUMER COMPLAINT I (B. Rajesh, Land phone No: 23714120) have been using the KEMS DSL line (1 Mbps for 1year) since last one year. Recently I shifted from Mungaf to Mahabulla with the same telephone number. I had been contacted kems and all the formalities had been carried out on time and still not getting DSL connection. After waiting a long time your people sometimes answering my telephone call and asking to check the connection. I have done all the connections in according to your instruction but no result. In fact I have paid all the formalities and renewed the membership, expecting a good action from your end. Your earlier response in this matter will be highly appreciated. Thanks and Regards. Baladevan Rajesh 19th Sep 2010

Sub: COSTUMER COMPLAINT
I (B. Rajesh, Land phone No: 23714120) have been using the KEMS DSL line (1 Mbps for 1year) since last one year. Recently I shifted from Mungaf to Mahabulla with the same telephone number. I had been contacted kems and all the formalities had been carried out on time and still not getting DSL connection. After waiting a long time your people sometimes answering my telephone call and asking to check the connection. I have done all the connections in according to your instruction but no result.
In fact I have paid all the formalities and renewed the membership, expecting a good action from your end.
Your earlier response in this matter will be highly appreciated.
Thanks and Regards.
Baladevan Rajesh

]]> By: Henry Xu http://n79.org/2008/03/23/att-dsl-customer-service/comment-page-1/#comment-102727 Henry Xu Sun, 11 Jul 2010 16:37:35 +0000 http://n79.org/2008/03/23/att-dsl-customer-service/#comment-102727 Troubleshooting: Recently,I can receive my e.mail from any where,but I am unable to send out my e.mail (as well as transfer incoming e.mail)to everywhere. Can you help me how to solve this problem. Best regards Henry Xu Troubleshooting:

Recently,I can receive my e.mail from any
where,but I am unable to send out my e.mail
(as well as transfer incoming e.mail)to
everywhere.

Can you help me how to solve this problem.

Best regards

Henry Xu

]]> By: DJ http://n79.org/2008/03/23/att-dsl-customer-service/comment-page-1/#comment-101722 DJ Wed, 12 May 2010 22:12:25 +0000 http://n79.org/2008/03/23/att-dsl-customer-service/#comment-101722 Damn I think the CA number finally got Disconnected, just tried it and it said the number is no long in service. Anybody else have that happen? Damn I think the CA number finally got Disconnected, just tried it and it said the number is no long in service. Anybody else have that happen?

]]> By: mw http://n79.org/2008/03/23/att-dsl-customer-service/comment-page-1/#comment-100051 mw Mon, 08 Mar 2010 23:10:37 +0000 http://n79.org/2008/03/23/att-dsl-customer-service/#comment-100051 The dedicated CA number worked like a dream. Thank you! The dedicated CA number worked like a dream.

Thank you!

]]> By: wilson http://n79.org/2008/03/23/att-dsl-customer-service/comment-page-1/#comment-90870 wilson Sat, 18 Apr 2009 22:39:59 +0000 http://n79.org/2008/03/23/att-dsl-customer-service/#comment-90870 WOW!!!. The 858 number works!!! I got a person on a Saturday night on the second ring!!!! We should find out where those guys are and send a e-mail to the manager of the group!!! Hope that all ATT worked like this group. WOW!!!. The 858 number works!!! I got a person on a Saturday night on the second ring!!!!
We should find out where those guys are and send a e-mail to the manager of the group!!!

Hope that all ATT worked like this group.

]]> By: Wayne http://n79.org/2008/03/23/att-dsl-customer-service/comment-page-1/#comment-89871 Wayne Thu, 26 Mar 2009 14:51:18 +0000 http://n79.org/2008/03/23/att-dsl-customer-service/#comment-89871 Thank you for the phone numbers. It really helped alot! Thank you for the phone numbers. It really helped alot!

]]> By: JDG http://n79.org/2008/03/23/att-dsl-customer-service/comment-page-1/#comment-74512 JDG Wed, 15 Oct 2008 17:28:52 +0000 http://n79.org/2008/03/23/att-dsl-customer-service/#comment-74512 Thanks for the CA number, I called and the phone rang maybe twice before a person answered, handled my upgrade in about 5 minutes. Then she apologized because it took so long!. Just like the good old days. Thanks for the CA number, I called and the phone rang maybe twice before a person answered, handled my upgrade in about 5 minutes. Then she apologized because it took so long!. Just like the good old days.

]]> By: TSR http://n79.org/2008/03/23/att-dsl-customer-service/comment-page-1/#comment-65382 TSR Sun, 21 Sep 2008 03:25:05 +0000 http://n79.org/2008/03/23/att-dsl-customer-service/#comment-65382 the CA number (858) is amazing -- I got to speak to someone either immediately or almost immediately on three different calls, and they were all unfailingly polite and helpful. Wow. If only all my experiences with Telcos could be like this... the CA number (858) is amazing — I got to speak to someone either immediately or almost immediately on three different calls, and they were all unfailingly polite and helpful. Wow. If only all my experiences with Telcos could be like this…

]]> By: Me http://n79.org/2008/03/23/att-dsl-customer-service/comment-page-1/#comment-53660 Me Sun, 03 Aug 2008 10:02:45 +0000 http://n79.org/2008/03/23/att-dsl-customer-service/#comment-53660 The AT&T DSL Customer Care number 877-937-5288 pertains to business customers only. The residential dept number is 877-722-3755. The AT&T DSL Customer Care number 877-937-5288
pertains to business customers only. The residential dept number is 877-722-3755.

]]>