This number was a bit hard to find:
“You can call AT&T DSL Customer Care at 1-877-937-5288 (1-877-XDSLATT), and select the billing prompt.” from the AT&T DSL faq.
update March 28th, 2008
I also just found out that “CA customers can call 858 522 8838 (not tollfree)” at fatwallet. This number was really quick, and went direct to the customer service rep without any menus.
update April 2nd, 2008
If you want dry loop service (DSL without a phone line) you can call the AT&T dry loop department directly at 1-800-942-6037.
Me | 03-Aug-08 at 2:02 am | Permalink
The AT&T DSL Customer Care number 877-937-5288
pertains to business customers only. The residential dept number is 877-722-3755.
TSR | 20-Sep-08 at 7:25 pm | Permalink
the CA number (858) is amazing — I got to speak to someone either immediately or almost immediately on three different calls, and they were all unfailingly polite and helpful. Wow. If only all my experiences with Telcos could be like this…
JDG | 15-Oct-08 at 9:28 am | Permalink
Thanks for the CA number, I called and the phone rang maybe twice before a person answered, handled my upgrade in about 5 minutes. Then she apologized because it took so long!. Just like the good old days.